Deleted from active HiFiTracker systems
Account profile and consent records, listening systems, equipment, components, sessions, notes, uploaded photos, calculated usage records, and other user-created app data associated with the account.
Account and data control
Delete your HiFiTracker account
The in-app path is the fastest option. An email request path is available when you cannot access the app.
Recommended
Delete Account in the app
While signed in to the account you want to remove, follow:
Settings → Data Management → Delete Account
Review the confirmation carefully. The app will ask you to confirm before beginning deletion.
Subscription reminder
Deleting your HiFiTracker account does not cancel your App Store or Google Play subscription.
Outside the app
Request deletion by email
- Write to privacy@hifitracker.app.
- Send the request from the email address associated with the HiFiTracker account.
- State clearly that you want the HiFiTracker account and app data deleted.
- Follow the high-level account verification instructions sent in reply.
Never send your password, payment-card details, or an unnecessary identity document. HiFiTracker support will not ask you to email a password.
Delete selected data without deleting your account
You can delete individual listening sessions or components using the Delete action in the app. Review the confirmation before proceeding. A component that is still assigned to equipment may need to be removed from that equipment first.
To request deletion of other selected app data while keeping your account, email privacy@hifitracker.app from the address associated with your HiFiTracker account. Specify which data you want removed and that you want to keep your account. We may need to verify account ownership before acting on the request.
Never send your password or payment-card details. The retention limits described below also apply to selected-data deletion. Deleting selected app data does not cancel your subscription.
Deletion scope
What deletion covers
Deletion removes app-owned account data from active systems where technically possible.
May remain temporarily
Limited information in backups, operational or security logs, and records needed for legal, tax, fraud-prevention, dispute, or platform compliance purposes.
Controlled by other services
Apple, Google, RevenueCat, sign-in providers, and other processors may retain records under their own legal, billing, security, and platform requirements.
Need help?
Read the Privacy Policy, review the Terms, or contact support@hifitracker.app.